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Privacy Policy

Last updated: January 1, 2025

1. Introduction

Smart Septic Service (“we,” “our,” or “us”) operates smartseptic.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Contact information — name, phone number, email address, and service address when you submit a form or schedule service.
  • Usage data — pages visited, browser type, and general location data collected automatically through standard web analytics tools.
  • Payment information — when applicable, payment is processed securely through Stripe. We do not store your credit card details.

3. How We Use Your Information

We use the information we collect to:

  • Schedule and provide septic services
  • Respond to inquiries and customer service requests
  • Send appointment confirmations and service reminders
  • Process payments
  • Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services that may collect or process data on our behalf:

  • Stripe — for secure payment processing
  • Jobber — for service scheduling and booking forms
  • Vercel — for website hosting

These services have their own privacy policies and we encourage you to review them.

5. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: